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CloudFlare - Human Verification produces an Error

Posted: Thu Aug 14, 2025 8:08 am
by behrje_r
Hi

DOes anyone know a work around for cloudflare human verification. It produces an error message that I cant seem to find a work around.

The error can be reproduced I know at the following

https://pdl.ent.sirsi.net/client/en_US/ ... ogs&te=ILS
then clicking the filter link for audiobooks (word not the checkbox)

https://kzpl.ent.sirsi.net/client/en_US ... lm=ALLLIBS
then clicking the filter link on the left for microform (word not the checkbox)

I suspect this true for all instances of SirsiDynix Enterprise. ALso suspect it is true for any CLoudflare verification prompts. I also suspect that it is a timing thing. Any and all help would be very much appreciated.


pdl.ent.sirsi.net
Verifying you are human. This may take a few seconds.

then

Error Page is displayed with refresh not working as well

Thanks

Rolfe

Re: CloudFlare - Human Verification produces an Error

Posted: Thu Aug 14, 2025 9:18 pm
by Scott
What version of PWB are you using including the HTML renderer and minor revision number, for example "3.20.05 EDGE"?

--Scott

Re: CloudFlare - Human Verification produces an Error

Posted: Thu Aug 14, 2025 9:41 pm
by Scott
PWB version 3.20.06 RC3 Edge (Release Candidate 3) now available on the Beta downloads page fixes the issue with Cloudflare.

https://www.teamsoftwaresolutions.com/beta.php

--Scott

Re: CloudFlare - Human Verification produces an Error

Posted: Mon Aug 18, 2025 7:23 am
by behrje_r
Thanks, I can confirm that PWB version 3.20.06 RC3 Edge (Release Candidate 3) (x64) does in fact fix the issue with Cloudflare. Thanks again for the help

Re: CloudFlare - Human Verification produces an Error

Posted: Tue Apr 07, 2026 8:53 am
by ekindseth
I am experiencing this same issue. How do I resolve?

Re: CloudFlare - Human Verification produces an Error

Posted: Tue Apr 07, 2026 10:10 am
by Scott
What is the URL that is having the issue?

If you navigate to the same URL using Edge on the computer logged in as the same account that is running PWB does the issue persist?

--Scott

Re: CloudFlare - Human Verification produces an Error

Posted: Tue Apr 07, 2026 10:30 am
by ekindseth
It does work in Edge. I played around further and it works if I go directly to the Sirsi catalog and search

https://alsi.sdp.sirsi.net/client/en_US/NormalPL/

It does not work in PWB when I search for a catalog item directly from the search box on our homepage at

https://www.normalpl.org/

Re: CloudFlare - Human Verification produces an Error

Posted: Tue Apr 07, 2026 11:50 am
by Scott
Add the following to your INI file.

[Browser]
DisablePWBUserAgent=True

Apparently Cloudflare does not like having "PWB" in the User Agent String. This will be defaulted to TRUE in the next version of PWB.

--Scott