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Screen Bleeding
Posted: Thu Mar 15, 2018 2:44 pm
by vcl
We have been experiencing intermittent screen bleeding. We are using Windows 10 Pro 64-bit and use an html file in PWB. Our file has multiple buttons to select that take them to a specific site such as their account, our catalog, and pay their fines. Intermittently a previous screen will start bleeding into the current active page and render the active page unusable.
Has anyone else experienced this or have any tips for resolving this issue?
Re: Screen Bleeding
Posted: Fri Mar 16, 2018 7:49 am
by Scott
What version of PWB are you using including the HTML rendering engine and minor revision number, for example "3.05.1 CEF"?
--Scott
Re: Screen Bleeding
Posted: Mon Mar 19, 2018 9:10 pm
by vcl
3.05.1 IE
Re: Screen Bleeding
Posted: Tue Mar 20, 2018 11:33 am
by Scott
Set up PWB to close and clear the cache between patrons.
[Browser]
DisableExit=False
[Security]
ClearCacheOnClose=True
RestartOnClose=True
[Inactivity]
InactivityAction=Exit
This will allow PWB to clear any memory issues cause by web sites not properly closing tags.
--Scott
Re: Screen Bleeding
Posted: Thu Mar 22, 2018 11:34 am
by vcl
Made the following changes. As it is an intermittent issue we will wait and see if this issue does not reappear in the next few weeks. Thank you
[Browser]
DisableExit=False (changed from True)
[Security]
ClearCacheOnClose=True (already set to true)
RestartOnClose=True (changed from Flase)
[Inactivity]
InactivityAction=Exit (changed from Home)
Re: Screen Bleeding
Posted: Tue Jun 26, 2018 4:03 pm
by vcl
It has been several months and we have not experienced the screen bleeding, thank you.
We did start to have issues with the catalog computers rebooting themselves multiple times throughout the day. We made the change: [Security]
RestartOnClose=False (changed back from suggestion in mid April to change to true)
last week and have not has the reboot issue since.