Internet comes up blank (IE11?)

Questions and comments about currently under development PWB v3

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jdonovan
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Internet comes up blank (IE11?)

Post by jdonovan »

We have been experiencing an issue where the internet will come up to a blank, white page.
The only thing we have been able to find that may be the issue is that IE 11 has been installed on the computer. The normal user doesn't have install rights, so it may be a corrupted install.
Removing IE 11 fixes the problem.
Has anyone seen this?

Scott
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Re: Internet comes up blank (IE11?)

Post by Scott »

We have not seen any issues with IE 11.0.

What version of PWB v3 are you using including the minor revision number, for example 3.03.6.

Is there a specific web site that is exhibiting the white screen?

--Scott

jdonovan
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Re: Internet comes up blank (IE11?)

Post by jdonovan »

Scott,
we're using 3.0.3.4, and it's any website.

Scott
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Re: Internet comes up blank (IE11?)

Post by Scott »

Try using version 3.03.6.

--Scott

jdonovan
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Re: Internet comes up blank (IE11?)

Post by jdonovan »

Scott,
I'll give that a try, thanks

jdonovan
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Re: Internet comes up blank (IE11?)

Post by jdonovan »

I tried that version and it didn't work.
Same result.

Scott
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Re: Internet comes up blank (IE11?)

Post by Scott »

Do any sites work in Internet Explorer when logged on as the same person that runs PWB?

--Scott

jdonovan
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Re: Internet comes up blank (IE11?)

Post by jdonovan »

None at all.
we're tracking it down as a possible issue in our group policy.
Thanks

burdsjm
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Re: Internet comes up blank (IE11?)

Post by burdsjm »

We are experiencing this also.

White screen but we are using the Chrome install.

Scott
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Re: Internet comes up blank (IE11?)

Post by Scott »

Do any sites work in IE logged on as the same person?

--Scott

burdsjm
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Re: Internet comes up blank (IE11?)

Post by burdsjm »

it works on a fresh boot, and then times out where the machine will need to be rebooted. The icons at the top of the screen are frozen.

Scott
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Re: Internet comes up blank (IE11?)

Post by Scott »

Do you allow PWB to close and restart between users?

--Scott

burdsjm
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Re: Internet comes up blank (IE11?)

Post by burdsjm »

We did. Do I need to disable that?

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Re: Internet comes up blank (IE11?)

Post by Scott »

No, that is what should correct it.

What version of PWB are you using?

--Scott

burdsjm
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Re: Internet comes up blank (IE11?)

Post by burdsjm »

I have tried the Chrome version and now I am back on the PWB 3 IE version.

Websites were not coming up right without IE 11 on them.

Out of troubleshooting ideas.

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